help menu

Join us on the Community Forums!

  • Community Guidelines

    The Fitbit Community is a gathering place for real people who wish to exchange ideas, solutions, tips, techniques, and insight about the Fitbit products and services they love. By joining our Community, you agree to uphold these guidelines, so please take a moment to look them over.

  • Learn the Basics

    Check out our Frequently Asked Questions page for information on Community features, and tips to make the most of your time here.

  • Join the Community!

    Join an existing conversation, or start a new thread to ask your question. Creating your account is completely free, and takes about a minute.

Not finding your answer on the Community Forums?

Cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Battery draining to empty within a few hours

Replies are disabled for this topic. Start a new one or visit our Help Center.

‎07-23-2019 00:43

‎07-23-2019 00:43

So I charged my Fitbit yesterday and it only ever reached 99%, but within a few hours it was completely flat. So I charged it overnight and put it on for work this morning and by 12 o’clock it was already down to 30%. Ive done the usual reset and turn it off and on and still draining just as fast.. anyone have any tips? 

Best Answer
Labels:
0 Votes
2 REPLIES 2

‎07-23-2019 03:33

‎07-23-2019 03:33

I am having the same issue. 

 

I have tried resetting everything. As a last resort, I want to delete the app, restore factory settings, but it takes ages to re-install firmware. 

 

Hopefully i can get other options before having to do that.

 

Best Answer
0 Votes

‎07-23-2019 04:02

In response to SunsetRunner

‎07-23-2019 04:02

I ended up going to the customer support option and doing a live chat with an agent and they were really helpful. They looked into it draining and how much it was going down by and I’m getting a replacement cause the battery is faulty so I’d suggest contacting them and getting them to do a test for you 🙂

Sent from my iPhone
Best Answer
0 Votes