App update

[Seb0804]

Why can’t I drill down into the workout I’ve completed. I.e my run, so I can see my time per mile. This app update is awful and up until today I could review my times and mileage. Now I can’t. Neither can I set the weather up on my device. Maybe I’m wrong but I thought updates happened to improved the customer experience not worsen it!!! Sort it out or I’m leaving Fitbit!!!

[Guy_]

Hi @Seb0804 - probably best to post in "The redesigned Fitbit app is rolling out!" topic in the appropriate iOS or Android app forums along with the other unhappy users where you will see more fully the issues.

Unfortunately it would seem likely you are stuck with this version officially. Though there may be some tweaks over time already mentioned there. This could take months to get this test version (requiring significant reworking) to anywhere near how the previous version was.

One of the issues with new app is not syncing, so try restarting both watch and phone before doing the Weather as it is necessary it syncs properly.

[SunsetRunner]

So many times we've run into this type of issue, you do an activity that doesn't get tracked, and maybe a reset solves it, but you can't track in arrears...and with the versa4 a few years old and the pixel watch being the replacement..at a higher price point...after 3 rounds of fitbit we jumped on a samsung watch deal....