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Apps not downloading

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‎12-25-2019 08:37

‎12-25-2019 08:37

I recently got a Fitbit versa lite edition. When I opened it and started to set it up I noticed that it wouldn’t let me download apps and a thing popped up saying that I need to update both my watch and app to the latest version. However, both are updated and it still won’t let me download apps. Does anyone know what to do for this?

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‎12-25-2019 10:49

‎12-25-2019 10:49

Hello and welcome to the Fitbit Community @Mshasteen2003 

I understand your experiencing issues downloading apps to your new Fitbit Versa lite. I think this article will be helpful here: https://help.fitbit.com/articles/en_US/Help_article/2275

 

😃 Hopefully this will answer your question. Please let me know 

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