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Apps stoped.

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‎07-06-2018 17:21

‎07-06-2018 17:21

Since last week. I want to change my fitbit versa clock surface. 

Everytime i open the clock surfaces. The apps stopped.

Anyone can help?

Not only clock surfaces the apps as well.

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5 REPLIES 5

‎07-06-2018 21:01

‎07-06-2018 21:01

This is a known issue at the moment. Keep your eye on THIS THREAD for updates on the issue. 

Community Council Member

Helen | Western Australia

Want to discuss ways to increase your activity? Visit Get Moving in the Lifestyle Discussion Forum.

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‎07-06-2018 22:23

‎07-06-2018 22:23

My phone app keeps shutting off and sometimes says "Fitbit stopped working". I can't add to my food log or anything at this point. Only have had my Versa a week.

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‎07-07-2018 06:17

In response to BethanyT

‎07-07-2018 06:17

its getting worst today.. 

 

apps crash constantly.. 

 

unbelievable that FITBIT does not take care of crap like that

 

Wish they would test their stuff first

 

 

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‎07-07-2018 06:54

‎07-07-2018 06:54

My Versa stopped yesterday, also.  Was able to reset, but this morning, it is completely dead and it is fully charged.  UGH!  I have had this Versa for less than 2 months.

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‎07-07-2018 08:11

In response to Janriley

‎07-07-2018 08:11

Jan, I believe I answered you in your other post.

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