04-24-2022
10:07
- last edited on
12-18-2022
20:02
by
MatthewFitbit
04-24-2022
10:07
- last edited on
12-18-2022
20:02
by
MatthewFitbit
I bought a Versa 3 to replace the Ionic you withdrew. However I frequently find the tracker has autostarted an exercise, usually swim. I have turned off autostart for most exercises, particilarly swim but still it happens. And mosy annoyingly I cannot easily get out of the exercise mode. If I press the button to go back I get the message "do you want to restart this exercise - yes/no". Neither response gets me out of the exercise. Tried switch off/on the device & phone, also reinstall the app. Getting quite fristrated with this. Any help?
04-24-2022 12:01
04-24-2022 12:01
I'm not sure what you mean by turning off autostart for swim.
But what I think you want is to turn off auto-recognition for it. On phone app, tap days of exercise tile, then gear icon near top right, auto-recognized swimming turn off.
04-24-2022 13:55
04-24-2022 13:55
Yes aito start = auto-recognise is turned off
04-24-2022 15:25 - edited 04-24-2022 15:28
04-24-2022 15:25 - edited 04-24-2022 15:28
So are you saying that you have auto-recognize turned off for Swimming, but you still get exercise logs labelled swimming that you did not start?
You say that you find it has auto-started a swim exercise session, but didn't mention if you then get a log labelled swimming. I'm not sure how you know what type exercise it has started; the only type I get auto-recognized is walking, but I don't get any notification it is tracking that until after it is done and I see the log.
04-25-2022 10:59
04-25-2022 10:59
The device shows swim tracking has started at times and is difficult to stop, as I explained in my initial message. This is also logged onto yhe phone app. The Versa 3 shows which exercise is being tracked. Do you have a Versa 3? Do you have a solution?