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Back button not working

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‎07-27-2018 13:42

‎07-27-2018 13:42

Hi Everyone, 

 

I purchased my Versa 1 week ago and everything was fine until tonight when my Versa started to vibrate and the screen started to alternate between the clock face and the notifications/screen lock options. Now my back button doesn't work.

 

I have restarted it but I am still experiencing the same behaviour. Can anyone help?

 

Thanks Alan

Best Answer
0 Votes
3 REPLIES 3

‎07-27-2018 15:22

‎07-27-2018 15:22

I would contact Support immediately, as your Versa shouldn't be acting like this.  The link to Support can be found at the bottom of this page.  Tell them all the troubleshooting you have done to save everyone time.  Seeing as this was posted on a Friday afternoon, you should probably hear from them sometime next week.

Kristen | USA Cruising through the Lifestyle Forums

one cruise ship at a time!

Pixel Watches 1-4 I Charges 3-6 I Versas 1, 2, and Lite I Inspires 1 & 2 I Ionic I Alta HR I Flex 1 I Aria 2 & Air I Senses 1 & 2
Best Answer

‎07-27-2018 15:25

In response to DramaQueenDiva

‎07-27-2018 15:25

Thanks for the quick reply. I have emailed support and will keep you informed of progress. Thanks Alan

Best Answer

‎07-27-2018 15:28

In response to AlanRob121

‎07-27-2018 15:28

You're welcome!

Kristen | USA Cruising through the Lifestyle Forums

one cruise ship at a time!

Pixel Watches 1-4 I Charges 3-6 I Versas 1, 2, and Lite I Inspires 1 & 2 I Ionic I Alta HR I Flex 1 I Aria 2 & Air I Senses 1 & 2
Best Answer