Back button stopped working on the versa

[smkohler]

My versa is new one month ago, and from the moment I got it, my back button didnt work all the time. Now it doesn't work at all. I was so excited about my purchase, but it sucked from the moment I received it. So frustrated and disappointed.

[N8teGee]

Hi @smkohler, welcome to the community.

First off I would try doing a restart, the instructions on how to perform this are here. Also it may be worth trying to clean around the button with a bit of rubbing alcohol.

[smkohler]

I have done all of these steps already. Since it didnt really work correctly right out of the box, I'm gonna say there isnt anything that I can do to fix it

[N8teGee]

I've flagged your post for the attention of a moderator. They should be able to set up a support case for you.