Battery Life

[Blkbuddafly34]

So a few weeks ago I had an issue with my versa (the face lifted). I got it situated and I received my new face on Tues. Yesterday was the first time it was worn, but I noticed that the battery drained ridiculously fast. Like within 10hrs fast. I thought it was just from me linking it and setting it up (I did make sure it was fully charged), but it's not. I charged it last night and put it on at about 1030am, it is now 730pm and I'm at 12%. Has anyone else had this issue? Because I know the battery is suppose to last atleast 3 days.

[ninanina89]

I have been having the same problem. I contacted Fitbit yesterday and they ran the battery test so they could see on their end how fast it dies (mine dies after about 8 hours). Thankfully it is still under warranty so they will replace it for free. This seems to be a recurring issue with the versa. Here is a forum about people experiencing the same issue: https://community.fitbit.com/t5/Versa-Versa-Lite/Versa-battery-suddenly-dying/m-p/2733857/highlight/...

[Blkbuddafly34]

When my versa broke I was just outside my warranty time, they already replaced it for me so I'm kinda at a loss on what to do now. 

[DramaQueenDiva]

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@Blkbuddafly34 wrote:

When my versa broke I was just outside my warranty time, they already replaced it for me so I'm kinda at a loss on what to do now. 

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I would still contact them and see what they can do.  Ask for the battery test, and send in proof that it's draining fast.  You can find their contact info at the bottom of the page.

As a side note, you may want to turn off notifications and All Day Sync if you haven't done so already.  These options can drain the battery.  You can find the Best Battery Life Practices here.