help menu

Join us on the Community Forums!

  • Community Guidelines

    The Fitbit Community is a gathering place for real people who wish to exchange ideas, solutions, tips, techniques, and insight about the Fitbit products and services they love. By joining our Community, you agree to uphold these guidelines, so please take a moment to look them over.

  • Learn the Basics

    Check out our Frequently Asked Questions page for information on Community features, and tips to make the most of your time here.

  • Join the Community!

    Join an existing conversation, or start a new thread to ask your question. Creating your account is completely free, and takes about a minute.

Not finding your answer on the Community Forums?

Cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Battery charging issues

ANSWERED
Replies are disabled for this topic. Start a new one or visit our Help Center.

‎12-04-2018 19:02 - last edited on ‎12-05-2018 11:16 by Fitbit Moderator

‎12-04-2018 19:02 - last edited on ‎12-05-2018 11:16 by Fitbit Moderator

All of a sudden I have the battery charging screen on every time I wake up my Versa.  It’s the screen it has while charging but it’s not charging and it literally just started.

 

 

Moderator edit: updated subject for clarity

Best Answer
0 Votes
1 BEST ANSWER

Accepted Solutions

‎12-04-2018 19:44

‎12-04-2018 19:44

@Meggles1977 Please try rebooting Versa several times by pressing and holding the left and bottom right buttons until Fitbit logo flashes.

Marrrmaduke | Canada
Charge HR, Blaze, Charge 2, Charge 3, Inspire HR, Versa Lite, Versa SE, Aria

View best answer in original post

Best Answer
4 REPLIES 4

‎12-04-2018 19:44

‎12-04-2018 19:44

@Meggles1977 Please try rebooting Versa several times by pressing and holding the left and bottom right buttons until Fitbit logo flashes.

Marrrmaduke | Canada
Charge HR, Blaze, Charge 2, Charge 3, Inspire HR, Versa Lite, Versa SE, Aria

Best Answer

‎12-04-2018 19:58

In response to Marrrmaduke

‎12-04-2018 19:58

That worked!! Thanks!!

Sent from my iPhone
Best Answer

‎12-04-2018 20:00

In response to Meggles1977

‎12-04-2018 20:00

@Meggles1977 I'm glad! 😊😊😊

Marrrmaduke | Canada
Charge HR, Blaze, Charge 2, Charge 3, Inspire HR, Versa Lite, Versa SE, Aria

Best Answer

‎12-05-2018 11:15

In response to Marrrmaduke

‎12-05-2018 11:15

@Meggles1977 Welcome to our Fitbit Community! I'm so glad to hear that your Versa is working properly now after you followed the great troubleshooting steps that shared my friend @Marrrmaduke. Thank you for posting the update here.

 

I'd like to invite you to visit our Discussions board where you can share your experiences, meet people and create new topics.

 

See you both later! Smiley Happy

JuanJo | Community Moderator

Running with music makes you happy! Share Your Story

Best Answer