Battery drain and touchscreen not working properly

[sehamlin]

I have posted before in the forum about my Fitbit Versa 2 watch buzzing and then not being able to detect the HR. It was also Draining battery. 
I have done all the things in the email that was asked. I restarted the Fitbit, removed it from app, restarted and resynced it. The battery is draining incredibly fast. I charged it last night completely for 8 hours. I wore the Fitbit from 6am-9pm and it was at 63%. It’s lasting 2 days max when it should be 6+ days. The touchscreen only works half the time and the HR goes in and out. Sometimes it even restarts itself. I’m not too sure on what else to do at this point. 

Moderator edit: Subject for clarity 

[RicardoFitbit]

Hi @sehamlin, welcome to the Community Forums!

Thanks for bringing this to my attention and for all the details that were shared in your post, I totally understand how frustrating this matter can be for you. Since your concerns were already escalated to our Customer Support team, my best advice for you will be to keep in touch with them if you require further assistance with your Versa 2 and the difficulties you're experiencing with. My best advice for you at this moment will be to keep an eye to your email inbox for any update from them once you contact them back with the information that was shared in your post.

Don't hesitate to contact me back if you have any additional questions.