Battery draining very quickly

[Awrob]

I have had my Fitbit verse for like 5 months, with no issues with anything. Now all of the sudden my battery is draining to nothing in a day and a half. I tried shutting it down and starting it back up but it didn’t work.

[dianewordsmith]

Have you checked to see if All-Day Sync is turned on in the app?

[Awrob]

Yes, I have had it on the whole time I’ve had the Fitbit. I don’t understand why all of the sudden it’s losing its charge so quickly.

[CarYT]

Awrob, I am having the same issue as you. I bought my device in May and it worked well for about a month or so but since then the battery only lasts for a day and a  half. I have sent an email to Fitbit support service and I am now awaiting a response.

[esatch]

Same issue here. 

Fitbit's italian support told me this is a general versa's issue; they're working on it, no idea if and when it will be solved... 

[Awrob]

Well if they ever respond to you, can you please let me know what they say. The reason I got the versa and not an Apple Watch because of the battery life. 

[CarYT]

Update on my previous post.  I contacted Fitbit via email. They responded and asked me to go through several trouble shooting actions such as removing non-FitBit Apps (which I did not install by the way, they came pre-installed), disabling quick view and all day sync, restarting the device etc.  I followed all the instructions and still the battery was dying after one day. So after several emails with them offering other suggestions as to what I can do  and with nothing working they offered to replace the device.  I got the replacement about two weeks ago. So far it is working fine, the battery lasts for four days.  I will continue to monitor this as time goes. So my suggestion is to contact FitBit and get some advice from them.

[milesmartin]

Similar issue here. Worked fine for 4 weeks and then during the last two weeks, the battery drains within a day. Tried resetting and using a basic clock screen and turning Bluetooth off but no change. Shame as I love the product. Waiting for email response from Fitbit. 

[Annawojo]

Same here. No issues in the last 4 months,  the past week- different story.  I didn't change any settings and out of nowhere the battery has the be re-charged daily !!!  I did what customer support suggested,  but it's still draining very fast. Some of the battery saving tips are ridiculous and completely defeat the purpose of having the device.  If I have to turn off my notifications,  alarms,  wifi, and move reminders every hour; there isn't much left !!

[AlejandraFitbit]

Hey everyone, I hope you are doing fine.

Thanks for troubleshooting this by yourselves, I am sorry to hear about the battery issue you all are experiencing and recommend taking a look at this post. If after following those steps you keep having problems, feel free to get in directly with our support team. For a faster response you can contact them via chat.

Let me know how it goes. 

[RossJ]

I’m having the same problem only had mine a few weeks and I’m charging it every other day,,I thought it had a good battery life.thats why I bought it