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Battery issues with Versa

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‎03-27-2019 00:06 - last edited on ‎03-28-2019 07:28 by Fitbit Moderator

‎03-27-2019 00:06 - last edited on ‎03-28-2019 07:28 by Fitbit Moderator

Hello. So it's almost one year that I am using fitbit versa watch. And now I'm struggling with the battery problem I have to charge 2 times per day because its drains sooo fast. And it always shows me 99% so I turned off everything, all notifications, quick view, alarms, I don't have any apps on my watch I tried to restart and nothing it's still the same problem, even if I don't wear it the battery is dying in almost half day. I am so confused because I love my fitbit watch and I want to solve the problem. Is anybody can change the battery or something? How can I fix it? 

 

 

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‎03-28-2019 07:25

‎03-28-2019 07:25

Welcome to the Forums @Arinka.

 

Thanks for bringing this up and sharing everything that you have to do to try and improve the battery life.

 

I will be moving this thread to the Versa board as I think it is better suited for it.

 

Our support team will getting in touch with you about your Versa. Please be sure to keep an eye on your email's inbox, and also spam and trash folders, for their mail. They will be more than happy to help you find a solution.

 

Let me know if there are any further questions.

Lanuza | Community Moderator

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