Battery life on versa

[Lmevans]

I got a replacement versa because of issues with back button on original one. Original versa had to be charged every 3-4 days but replacement one is every day. What do I do to extend battery life 

[RicardoFitbit]

Hello @Lmevans  a warm welcome to our Community! I’ll be happy to give you a hand with the battery behavior of your replacement Versa.

Let me share with you that our Fitbit Versa device was designed to last 5 days but the battery life also depends on how frequently you use its features. That said, I recommend you charging your Fitbit with a USB port from a computer or a UL-certified outlet into the wall, then turn off all the features that you don’t use that much, and check this help article for more tips and recommendations.

Keep me posted, I’ll be right here if you need anything else. PS. I've moved your post to the Versa board. 

[Lmevans]

I did all you suggested plus read article. I need to recharge every 12 hrs or so

Sent from my iPhone

[RicardoFitbit]

Hey @Lmevans thanks for your reply and update, it's a pleasure to continue assisting you. My apologies for the delay in responding your post.

Thank you for taking in consideration the information from my previous post, your effort and patience are appreciated. I was informed by our Customer Support team that they are already providing you with assistance with this situation, therefore, I suggest you to periodically check your email for any update from them.

Don't hesitate to contact me back if you have any additional questions or need anything else. 

[Lmevans]

Thanks for getting back to me. I’m working with support team..I’m now tracking how long battery lasts after a full charge for them..I read the article you recommended and turned off some options..hopefully we will find how to extend my battery life..

Sent from my iPad

[Lmevans]

Thanks for getting back to me..I read the article you recommended and turned off options I did not need or use..I’m tracking battery life for support team now..seems to only stay charged for 24 hours at the most

[RicardoFitbit]

You're welcome @Lmevans thanks for your reply and the information shared with me. My apologies for the delay in responding your post.

Thank you for taking into consideration the information that was previously posted, I'm happy to know that our Customer Support team assisted you with the inconvenience experienced with the battery life of your Fitbit Versa. I recommend you to contact them back if you have any additional questions about the information that was provided by them and to get further assistance if necessary.

I'll be around if you need anything else.