help menu

Join us on the Community Forums!

  • Community Guidelines

    The Fitbit Community is a gathering place for real people who wish to exchange ideas, solutions, tips, techniques, and insight about the Fitbit products and services they love. By joining our Community, you agree to uphold these guidelines, so please take a moment to look them over.

  • Learn the Basics

    Check out our Frequently Asked Questions page for information on Community features, and tips to make the most of your time here.

  • Join the Community!

    Join an existing conversation, or start a new thread to ask your question. Creating your account is completely free, and takes about a minute.

Not finding your answer on the Community Forums?

Cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Battery not lasting a full day/screen changes

Replies are disabled for this topic. Start a new one or visit our Help Center.

‎06-01-2022 06:16

‎06-01-2022 06:16

Has anyone run into a weird issue where your screen has changed to a warm hue and battery life has become nonexistent? 

I've only had my Versa 2 since August 2021, and never had any issues previously. Now I can go to work with it charged to 100% at 7:30 AM and return home around 4 PM with it being either dead or around 10% (yesterday was 4%.) 

I've tried the incredibly basic things like turning off all-day sync, changing the clock face, checking for updates, etc. Nothing in the settings for my watch are turned up/on to a point that it would cause battery drain (dim display, always-on is off, I don't use any of the apps outside of the basic ones, not even music, etc.) Nothing is helping and it's incredibly annoying when honestly it's become a form of anxiety for me if I don't have my fibit. Any further advice would be great. 

Best Answer
Labels:
0 Votes
1 REPLY 1

‎06-01-2022 20:24 - edited ‎06-01-2022 20:30

‎06-01-2022 20:24 - edited ‎06-01-2022 20:30

Hi @morguegrey  - you have probably done this but try restarting both watch and phone.

 

If it still is a problem check also the brightness setting.

 

Lastly try turning off Bluetooth on the phone and see if the battery lasts better.

 

It could well be a watch fault and to verify do a factory reset from the watch settings, About menu.

 

Wait at least a couple of minutes for it to complete. Then resetup the watch with "+Set up a Device" but if the hue is already visible it is still faulty.

 

If the problem persists take it back to where you bought it for replacement.

Author | ch, passion for improvement.

Best Answer