So I bought a Fitbit Versa to replace my Fitbit charge in May of this year and I have to say I'm more than just a little bit disappointed .....it will not recognize my Wi-Fi, therefore it will not sync no matter how many times I restart it or restart my Wi-Fi . ALL of my other devices in the house pick up my Wi-Fi and yet my Fitbit won't which means it's not working like it should. I have looked at all of the articles online and tried everything there is on there and nothing ever works
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Is this troubleshooting guide one of the articles you have looked at: https://help.fitbit.com/articles/en_US/Help_article/2249/
If it is and it hasn't helped then it may be best to contact customer support to see what they can do to help: contact.fitbit.com
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