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Black/blank Versa screen

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‎09-25-2020 15:14

‎09-25-2020 15:14

Versa screen went blank last night while I was asleep. It continues to sync with my Droid Moto phone and tracks my sleep and steps, as reported to my app. I get vibration notifications for texts, but nothing is visible on the screen at any time. I have tried restarting with bottom and back button, with no change in function or appearance. App shows charge of 84%, down from 92% the previous time it synced, so it's running. 

It seems other models are reporting similar experiences. 

Thank you!

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‎09-26-2020 20:40 - edited ‎09-26-2020 20:43

‎09-26-2020 20:40 - edited ‎09-26-2020 20:43

Update:

My Versa has now shut off and cannot be powered back on. Initially it continued to run  with the blank/black screen, and showed on my app that it was still taking a charge. It was still syncing to my.phone even though the screen was not working. Now there is nothing. No power.

 

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