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Black screen on Versa

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‎07-06-2019 07:18 - last edited on ‎07-07-2019 11:59 by

‎07-06-2019 07:18 - last edited on ‎07-07-2019 11:59 by

Just wake up and wanted to see how long sleep but I had black screen no response charge did all trick to reset nothing work no green light on back nothing nothing . Anyone know how to fix it?

 

 

Moderator edit: subject for clarity

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‎07-07-2019 12:03

‎07-07-2019 12:03

Welcome to the Fitbit Community @Shahab1332. 

 

I appreciate your participation in the Forums and sharing the issue you're having with your Fitbit Versa not responding and showing only a black screen. I appreciate your troubleshooting efforts. Upon checking with our support team, I was told that you have already contacted them. I know they will be glad to help you out and provide you a solution, please keep working with them. 

 

I'll be around if you need further assistance.
 

Want to discuss ways to increase your activity? Visit Get Moving in the Lifestyle Discussion Forum.

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