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Black screen

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‎11-24-2019 02:17

‎11-24-2019 02:17

My Fitbit is still on and working but the screen is fully black ? I need help. Do I return my Fitbit versa ?

 

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‎11-24-2019 03:28

‎11-24-2019 03:28

Have you tried a restart?

 

Press and hold the side button for 10 seconds then release.

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‎11-24-2019 09:44

In response to Sarah_1980

‎11-24-2019 09:44

Sarah's  restart instructions are for a Versa Lite or Versa 2.  For a Versa, use these instructions.

I agree a Restart is called for.

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