01-16-2021 14:01
01-16-2021 14:01
Light flashing in the back, apparently tracking according to the app. Just purchased in July 2020 after my Versa did the same thing. Is there a solution or does this need to come back to you? Have restarted several times to no avail.
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01-16-2021 17:17
01-16-2021 17:17
Can't find settings. The screen is blank. Thank you for the suggestion. Have already tried resetting with the directions from fitbit.com. Didn't work. It vibrates, but screen is still blank.
01-16-2021 16:18
01-16-2021 16:18
You can try to rest your versa 2. Go to settings on your versa 2 then scroll down to about you'll have a couple of options. There you can hit factory reset or shut down. I reset by shut down. Wait a minute then push your on off button your Fitbit it will restart. Hope this works for you 😊
01-16-2021 16:51
01-16-2021 16:51
Kind of hard to follow your instructions if the screen is not working. Is there another way to reset? I've shutdown several times without any luck.
01-16-2021 16:53
01-16-2021 16:53
Mine was also purchased July 2020.
01-16-2021 17:14
01-16-2021 17:14
Screen is not working. Can't get to settings. Thanks though.
01-16-2021 17:17
01-16-2021 17:17
Can't find settings. The screen is blank. Thank you for the suggestion. Have already tried resetting with the directions from fitbit.com. Didn't work. It vibrates, but screen is still blank.
01-19-2021 12:11
01-19-2021 12:11
I really hope you find out what's going on with your Fitbit. I'm sorry you're having that kind of problem. I also have the versa 2, so if you find out about the problem please let me know how you fixed it.
01-19-2021 17:34
01-19-2021 17:34
01-22-2021 08:46
01-22-2021 08:46
There is no fix for this. I called and they are sending a replacement. 😊 my versa did the same thing. I hope this is not a flaw that will repeat after my warranty is up. I purchased the versa 2 to replace the versa.
01-22-2021 08:47
01-22-2021 08:47
Thank you. They are sending a replacement.