help menu

Join us on the Community Forums!

  • Community Guidelines

    The Fitbit Community is a gathering place for real people who wish to exchange ideas, solutions, tips, techniques, and insight about the Fitbit products and services they love. By joining our Community, you agree to uphold these guidelines, so please take a moment to look them over.

  • Learn the Basics

    Check out our Frequently Asked Questions page for information on Community features, and tips to make the most of your time here.

  • Join the Community!

    Join an existing conversation, or start a new thread to ask your question. Creating your account is completely free, and takes about a minute.

Not finding your answer on the Community Forums?

Cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Blank screen Versa 2

Replies are disabled for this topic. Start a new one or visit our Help Center.

‎05-15-2021 08:28 - last edited on ‎12-25-2022 04:47 by Moderator Alum

‎05-15-2021 08:28 - last edited on ‎12-25-2022 04:47 by Moderator Alum

charged my Versa 2 today, and now click face is black. I can scroll to settings and press on it - but it won’t open. Please help

Best Answer
Labels:
1 REPLY 1

‎05-15-2021 12:00

‎05-15-2021 12:00

There could be a problem with the clock face - In the Fitbit App go to Clocks tile and change the face to another one, make sure the watch sis synced before you do and after.

If that doesn't work try restarting the watch with the button and try again.

Also may be you can get to [swipe right to left until you find it] Clocks on the watch and change the clock from there without it crashing.

Author | ch, passion for improvement.

Best Answer
0 Votes