Blank screen

[Rosiezarate]

My versa is only 2 months old. I have not sumerge  it in water, if it gets wet I dry it up real quick. Yesterday shortly after charging, the screen started shaking and random lines appeared across the screen. I turned it on and off. Reset it. Everything. Now it’s completely black and I can’t see anything but it still vibrates with calls and notifications!! 

[SunsetRunner]

If, after doing a Restart several times, the problem is still not solved, try a Factory Reset using the 3 button method as described below:

On the watch, hold all three buttons for about twelve seconds. This triggers the 2-button hardware reboot after about eight seconds.
- When the Fitbit logo appears, then disappears, release the bottom right button, then continue holding the left and top right buttons until you feel a strong vibration. This indicates the factory reset was initiated.
- This process may take several seconds, and eventually, the Fitbit logo appears and the device boots and displays go to Fitbit.com/setup.
- If you fail to release the bottom right button in time or otherwise don't follow the procedure precisely , the Fitbit logo reappears quickly and boots without factory reset.

[swim4lifekac]

If the restart suggestion does not work, you should contact Fitbit Support.