07-28-2018 13:26
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07-28-2018 13:26
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Hello all,
I am looking for some honest input from you guys.
I have been a fitbit user for some years, having had a Flex and 2 Charge HRs.
I have had so many struggles with the Charge HRs and no syncing, the app failing etc. and now my second Charge HR is falling apart as well. I am thinking about getting the Versa, but I want to know if it is worth it?
Will I run into just as many problems? I don't want to keep deleting my app, losing data, resetting everything, just to have a functioning expensive device.
Thank you.

07-28-2018 13:35
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07-28-2018 13:35
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Hi,
I too have been a longtime fitbit user, over 10 years. I recently bought the versa (end of May). I found that all the functions and apps worked well, the device's charge lasted approximately 3 days. I really enjoyed it until a week into ownership....
I bumped up against my counter top at home, barely grazed it, and it put a scratch on the screen. It was small and I did some research finding others with the same problem. Only solution was to get a screen protector, so I bought one that day and put it on. The protector did well until this week. I took the watch off and dropped it on the floor, about a 3 foot drop. I must have hit a corner of the watch because it shattered the screen. I contacted fitbit and was told no solution but to buy a new one. If you search this forum you will find many that are dealing with the same issue. There is no way to even just replace the screen.
I do not recommend the versa until they make a better product.
07-28-2018 17:46 - edited 07-29-2018 15:57
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07-28-2018 17:46 - edited 07-29-2018 15:57
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I'm not trying to diminish the real problems others are having, but the watch has been a great product for me. I think it's kinda the luck of the draw. The first thing I did when I got mine was jumped in the pool and it's worked great for me. I also swim 3 days a week; sometimes 4 and have had no problem with the watch after 2 months, but who knows? I can only go by my experience and say: I guess it depends. I would recommend the watch as I've had a good experience with it.

07-28-2018 17:55
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SunsetRunner
07-28-2018 17:55
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I'm another one who loves the Versa.
(If you are currently having problems with bluetooth connections to your phone and/or laptop, you might want to sort them out beforehand so your transition to the Versa runs smoothly.)

07-30-2018 11:51
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07-30-2018 11:51
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Thank you for this important information. So if I were to buy a Versa, a screen protector is vital! I am sorry to hear about yours breaking.

