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Blank screen

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‎01-04-2022 14:36 - last edited on ‎12-18-2022 20:40 by Fitbit Moderator

‎01-04-2022 14:36 - last edited on ‎12-18-2022 20:40 by Fitbit Moderator

When I swipe my Versa 3 up the screen is blank….no stats are displayed. Any help appreciated

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‎01-04-2022 20:14 - edited ‎01-04-2022 20:15

‎01-04-2022 20:14 - edited ‎01-04-2022 20:15

Hi @Racmcc  - first option would be to Shutdown the watch from the Settings menu, wait 10 seconds and place it on the charger to restart it and charge it.

When you swipe up you should see weather and

 scroll to the bottom you can customise what stats you see.

 

If that doesn't work contact customer support, click profile photo in the Fitbit App and help & support. 

Author | ch, passion for improvement.

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‎01-05-2022 03:45

In response to Guy_

‎01-05-2022 03:45

Thank you so much. I did that and it’s back working properly
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