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Bluetooth Issues

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‎10-21-2018 13:00

‎10-21-2018 13:00

I've had the Fitbit Versa for about 4 months synced with my Oneplus 6 and never had a problem (notifications were synced, step counter was ok, etc...) I believe since the Android Pie update, my phone will not sync my Versa (Last sync on september 26). Everytime I try to sync it, a "BLUETOOTH ISSUES" message appears and asks me to reset my bluetooth but still doesn't work.

 

I already tried unpairing the bluetooth device, erasing the Versa from my account and re-installing the app but none of it has worked.

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‎10-21-2018 13:56

‎10-21-2018 13:56

Have you restarted the Versa?

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‎10-21-2018 14:52

In response to DramaQueenDiva

‎10-21-2018 14:52

Hi! Yes, I have restarted the device many times and I keep getting the same problem.

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