help menu

Join us on the Community Forums!

  • Community Guidelines

    The Fitbit Community is a gathering place for real people who wish to exchange ideas, solutions, tips, techniques, and insight about the Fitbit products and services they love. By joining our Community, you agree to uphold these guidelines, so please take a moment to look them over.

  • Learn the Basics

    Check out our Frequently Asked Questions page for information on Community features, and tips to make the most of your time here.

  • Join the Community!

    Join an existing conversation, or start a new thread to ask your question. Creating your account is completely free, and takes about a minute.

Not finding your answer on the Community Forums?

Cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Bluetooth OFF

ANSWERED
Replies are disabled for this topic. Start a new one or visit our Help Center.

‎11-17-2018 07:55

‎11-17-2018 07:55

It did sync this AM but just logged in to MY COMPUTER and there is a red triangle which, when you hover over it, that Bluetooth is turned off.  HOW, WHY??  I did not do anything different just logged into my fitbit icon and that's what I got.  How do I fix?  I turned Versa off and restarted it but that didn't do anything.  Ideas?

Best Answer
0 Votes
1 BEST ANSWER

Accepted Solutions

‎11-17-2018 08:33 - edited ‎11-17-2018 08:46

‎11-17-2018 08:33 - edited ‎11-17-2018 08:46

Hi @Morgan2,

 

Try restarting your computer and the Versa, and let us know if that fixes it.

Work out...eat... sleep...repeat!
Dave | California

View best answer in original post

Best Answer
3 REPLIES 3

‎11-17-2018 08:33 - edited ‎11-17-2018 08:46

‎11-17-2018 08:33 - edited ‎11-17-2018 08:46

Hi @Morgan2,

 

Try restarting your computer and the Versa, and let us know if that fixes it.

Work out...eat... sleep...repeat!
Dave | California

Best Answer

‎11-17-2018 08:45

In response to WavyDavey

‎11-17-2018 08:45

That did it! Now I know if it happens again, I’ll be restarting both the Versa & laptop!

Thank you!!

Sent from Mail for Windows 10
Best Answer
0 Votes

‎11-19-2018 10:30

In response to Morgan2

‎11-19-2018 10:30

I hope you are doin' fine @Morgan2! Sounds great that the instructions that @WavyDavey posted above, helped you out to solve this. If you have further questions or comments, let me know. 😉 

 

I'll be around! 

Heydy | Community Moderator, Fitbit
Best Answer
0 Votes