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Bluetooth connection failure galaxy s8

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‎11-24-2018 19:46

‎11-24-2018 19:46

Three weeks ago my Versa stopped syncing with my S8.

I was able to repair them for a day, but failed the next day. It's not my phone as it still syncs with my car and other bluetooth devices, I've also uninstalled and reinstalled the app. I've read it has become and issue with other phones as well.

Any known fixes? TIA

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‎11-24-2018 20:28

‎11-24-2018 20:28

@DFull Try this:

 

  1. Unpair (remove) Versa from your phone's bluetooth settings
  2. Uninstall the Fitbit mobile app
  3. Reboot your phone and install Fitbit mobile app. Do not pair.
  4. Reboot your Versa by pressing and holding the left and bottom right buttons until Fitbit logo flashes
  5. Login to Fitbit mobile app
  6. Grant all permissions and sync.

Marrrmaduke | Canada
Charge HR, Blaze, Charge 2, Charge 3, Inspire HR, Versa Lite, Versa SE, Aria

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