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Bluetooth not connecting

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‎01-26-2019 07:16

‎01-26-2019 07:16

I have a Motorola ZForce and I just purchased my versa watch. I can not get them to sink properly. I used a previous suggestion and used my tablet first to set it up which worked fine but my watch will still not sync on my phone. My phone list it under Bluetooth connected items but the watch is not registering being synced. I love the phone and watch but bought it for the main purpose of getting my phone notifications while at work. What else can I do? 

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‎01-26-2019 13:53

‎01-26-2019 13:53

Hi, your phone is not supported yet by Fitbit. Read this article about how to deal with that. Besides that you can in tje meantime sync your Versa with you PC/Laptop with Fitbit Connect. For this read this article. After clicking this link, go to "Trackers and Watches" and click it. The article will expand and scroll down to the part under the first video where it says Fitbit Connect and read it thoroughly. Hope this helps.  

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