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Bright vertical light on Versa 2

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‎01-06-2021 15:44 - last edited on ‎01-07-2021 04:26 by Moderator Alum

‎01-06-2021 15:44 - last edited on ‎01-07-2021 04:26 by Moderator Alum

Hi Community,

 

I changed my clock face and a bright white light is running down my screen... corrupted it? I did a factory reset, now no pairing and still bright light. What do you do? 

 

 


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‎01-07-2021 04:25

‎01-07-2021 04:25

Hi, welcome to the Fitbit Community forums @Bwhatuwant2b.  

 

Thank you for all the details that you've provided regarding the inconvenience with your Versa watch. 

 

I've sent your information to the Customer Support team for further assistance with this, but was informed that you already have a case created or that you already got in touch with them. 

 

Have a great day! 

Davide | Italian and English Community Moderator, Fitbit


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