Broken Screen

[Emily44]

The screen broke with a screen protector on it so I feel as if the glass is too fragile to be worn as a watch. I am looking for something else do, so I don't have to buy a whole new one. 

[SunsetRunner]

Hi, what happens when you take the protector off? Does you screen work than normally if not? When not, there are two possibilities:

1. Reboot your Versa by pressing and holding the left and right lower button together untill the Fitbit logo appears and release the buttons. If that does not work for you:

2. Call Customer Support about this issue

[Emily44]

The screen is fine, it is just cracked. It doesn't seem to sync right either

[SunsetRunner]

Is your screen still usable? Seems to me it's not and now your stating that it's also not syncing right, I would advice you to see point 2 of my earlier post.

[Emily44]

Yes I already talked to them, absolutely nothing they can do, so they say.