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Broken Versa.

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‎04-15-2019 16:04 - last edited on ‎04-17-2019 11:56 by Fitbit Moderator

‎04-15-2019 16:04 - last edited on ‎04-17-2019 11:56 by Fitbit Moderator

Hello I have been working to contact fitbit support about my broken Versa which is still under warranty.  I have been trying to chat for the past three hours with no luck.  I cannot find the phone number either and a phone number would be great so I can start the warranty process,

-Thanks

 

 

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‎04-15-2019 16:39 - edited ‎04-15-2019 16:46

‎04-15-2019 16:39 - edited ‎04-15-2019 16:46

Hi, try to send them a direct message at @FITBITSUPPORT. Good luck!!

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‎04-17-2019 11:53

In response to SunsetRunner

‎04-17-2019 11:53

@kwjamesblond Welcome to our Fitbit Community! I'm sorry to hear about your broken Fitbit Versa. You can find the our Support contact in this page. However, I sent your case to our Support team and they'll contact you via email soon.

 

Please keep an eye on your email account.

 

Thank you for your help my friend @SunsetRunner!

 

I'll be around if you have any doubts! 😀

JuanJo | Community Moderator

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