04-13-2019 15:32
04-13-2019 15:32
My app isn’t showing my activity correctly. I worked out for an hour today, but the app only shows 40 minutes... looking back through the week it hasn’t recorded most my activity correct, my watch did.. anyone else having this issue???
04-13-2019 16:33
04-13-2019 16:33
Hi @LizG1 What activity is it not recording correctly? Are you using Auto detect, or an exercise shortcut to start and stop the activity? Have you tried restarting the Versa a few times? Restart your tracker
Helen | Western Australia
Want to discuss ways to increase your activity? Visit Get Moving in the Lifestyle Discussion Forum.
04-13-2019 18:36
04-13-2019 18:36
Yesterday and today my watch shows 12 of 12 active hours but my app shows 11 of 12 for yesterday and 10 of 12 for today.
04-13-2019 20:00 - edited 04-17-2019 12:44
04-13-2019 20:00 - edited 04-17-2019 12:44
It sounds like you are not asking about recorded activities but about active hours, is this the case @2DILNZ ? They two starts are unrelated. Somme habe reposted active hours not showing up correctly.
04-13-2019 21:18
04-13-2019 21:18
My app and now my Versa has changed my activities for the week. I walked for 5 days, and now it’s showing that I walked in Monday and biked for 100 hours on Tuesday.
04-14-2019 13:52
04-14-2019 13:52
04-17-2019 12:55
04-17-2019 12:55
@LizG1 without knowing what device the App is on, could your overview be related to this known issue?
Activities not updating on iOS app
As for anyone hours, this was a recent Android issue and I do not see anything saying that or was resolved, @2DILNZ