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Broken wristband

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‎08-23-2019 12:23

‎08-23-2019 12:23

Hi,

My fitbit is 8 months old and its strap broke. Please assist. 

 

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‎08-23-2019 12:35

‎08-23-2019 12:35

Hi @Johan82 Welcome to the Community. Sorry to hear about your band this link here.will direct you to the page to file a claim on broken bands whilst your Versa is still in warranty. 

Tony | UK

Ionic, Versa 2, Charge 3 SE, Aria 2, Flyer, Note 9, Android 8.1, Windows 10

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‎08-23-2019 12:39 - edited ‎08-23-2019 12:40

‎08-23-2019 12:39 - edited ‎08-23-2019 12:40

Welcome to the Forums, @Johan82. It's nice to see you around @Tony.r.  

 

@Johan82 I appreciate your participation in the Forums and sharing that your strap broke. I've sent your information to the Customer Support team so they can get in touch with you and provide further assistance. You should be getting a reply soon. 

 

@Tony.r thank you for your support!

 

I'll be around if you need further assistance. 

Want to discuss ways to increase your activity? Visit Get Moving in the Lifestyle Discussion Forum.

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