05-31-2020 01:44 - edited 05-31-2020 08:36
 
					
				
		
05-31-2020 01:44 - edited 05-31-2020 08:36
I have recently has to update my BT emails as no longer supported by yahoo, but since doing so I no longer get notifications on my Fitbit. Any ideas what I can do? Thank you.
05-31-2020 07:45
 
					
				
		
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                              05-31-2020 07:45
Sorry @Showgirl523 I'm not sure what BT emails are and I'm not sure what phone you have.
Do your notifications show on your phones lock screen?
I can suggest the help docs
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05-31-2020 08:01
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 Best Answer05-31-2020 08:25
 
					
				
		
 Platinum Fitbit Product Experts share support knowledge on the forums and advocate for the betterment of Fitbit products and services. Learn more
                                          Platinum Fitbit Product Experts share support knowledge on the forums and advocate for the betterment of Fitbit products and services. Learn more 
                              05-31-2020 08:25
So what email app do you use?
Do you get notifications on your phones lock screen?
Are preview turned on?
The email provider doesnt matter. What would help you is to edit your post above and include iOS in the subject..
As an android user I've given the two things to check that I know of
You may want to check firbit help.
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