08-14-2019 20:16
08-14-2019 20:16
So for the past few weeks my screen has been wonky. I have the Lite and when I press the side button alot of times the screen only stays on for a split second. Also when I do finally get it to stay on, its not very responsive to touch, I'll scroll and it'll get stuck halfway and start shaking, and other times it'll just start clicking on things on its own. Maybe every few days the screen goes almost completely white, gradually, then fixes itself a bit later. I've reboot like 4-5 times and have done a factory reset today, with no change. I did struggle to keep the fitbit connected to my phone during the setup process too and its now slow to sync. Has anyone else had this happen? It still tracks everything just fine at least, just want the rest of it to work.
08-14-2019 23:38
08-14-2019 23:38
@oszzy It might be worth contacting Support (link in my signature) and see what they say. It sounds like you have done all the usual troubleshoots, but try changing the clockface and see if that fixes it
Helen | Western Australia
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