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Buttons not working

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‎07-15-2019 06:32 - last edited on ‎07-19-2019 13:15 by

‎07-15-2019 06:32 - last edited on ‎07-19-2019 13:15 by

The back button will let me turn on the screen but then will not let me back out of something. Also the button for the alarm is not working as well. What do I do? 

 

 

Moderator edit: subject for clarity

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‎07-19-2019 13:14

‎07-19-2019 13:14

Welcome to the Fitbit Community @ashley_renee. I am sorry for the delayed response. 

 

I appreciate your participation in the Forums and sharing that the buttons on your Fitbit Versa don't work properly. If you haven't done so, I would like you to restart your device as described in this help article: How do I restart my Fitbit device? 

 

Let me know how it goes!

Want to discuss ways to increase your activity? Visit Get Moving in the Lifestyle Discussion Forum.

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