CANT GET DISPLAY TO WORK

[AWarrick]

I just got my versa today and after I downloaded the app, charged it, linked it to my phone through the app and re-read what little instructions came with it I still cant get the display to do anything but show the fitbit symbol and tell me to download the app to start fitbit in every language there is I think. Is there something I am doing wrong ???

[SteveH]

The fitbit will only show that message until it thinks the setup process is completed successfully so I think it's worth going through the setup again.

Go to the account section of the app (the icon looks like an ID card) and select "set up a device". This will step you through the process again.

There's a guide to the setup process here: https://help.fitbit.com/articles/en_US/Help_article/1873/

and the online manual is at: https://staticcs.fitbit.com/content/assets/help/manuals/manual_versa_en_US.pdf

[AWarrick]

I've done that I've even uninstalled the app and re-installed it still no
luck. It does have a red arrow that say firmware update available and
everytime I try to do the update my app stops working