05-04-2018
02:16
- last edited on
05-06-2018
05:37
by
AlvaroFitbit
05-04-2018
02:16
- last edited on
05-06-2018
05:37
by
AlvaroFitbit
Until yesterday, when I received a phone call on my iPhone 7 which I had on silent mode, my Versa would vibrate and I would answer the call on my phone. That was a perfect system. Yesterday, my Versa rang when I had a call (iPhone still on silent mode) and I could not answer the call on the phone, I had to answer it on the Versa...what setting do I need to change to get back to a Versa that just vibrates? What do I need to do so I can answer a call on my phone, not on the Versa?
Moderator edit: updated subject for clarity
05-06-2018 05:53
05-06-2018 05:53
@wtchambers Welcome to the Fitbit Community! I hope you're doing well! I don't think your Versa can supersede your iPhone's call privileges. Still try removing all devices listed on your phone's bluetooth settings then restart your phone and restart your Versa by doing the following:
1.- Press and hold the back (left) and bottom buttons until you see the Fitbit logo on the screen. This should take less than 10 seconds.
2.- Let go of the buttons.
3.- If your Fitbit watch doesn't work normally, use the instructions in How do I turn off my Fitbit device? to turn your watch off and on again.
Re-enable notifications and see how the phone behaves.
Let me know how it goes!
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