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Calories not being tracked correctly

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‎04-28-2019 10:33

‎04-28-2019 10:33

I recently got a Versa and its been telling me that i've been burning 3000+ calories per day. But i havent been doing anything in this past few days. No workout, no runs. I am not sure what i have to do... my height and weight and age are all correct (5'10", 78kg, 23 years)

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‎04-29-2019 06:27

‎04-29-2019 06:27

@Victorwandrade Welcome to our Fitbit Community! I'm happy to assist you with the calories burned issue that your Versa is experiencing. By the way, thank you for troubleshooting this issue before contacting our forums.

 

Please restart your Versa as described in this help article. This will refresh your tracker internally. After this, monitor your tracker's behavior and see if the calories burned are accurate.

 

Keep me posted on the outcome! 😀

JuanJo | Community Moderator

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