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Exercise Doesn’t Appear in Today app.

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‎04-28-2019 02:57 - last edited on ‎04-29-2019 06:50 by Moderator Alum

‎04-28-2019 02:57 - last edited on ‎04-29-2019 06:50 by Moderator Alum

I just got this watch today (Versa Lite) and I tap to have ‘Exercise’ visible in the ‘Today’ app and nothing appears. Not even the category. I have tried every reset I can think of, including a full factory reset and deleting the app on my phone.

What gives? I did a workout today on the watch fine, and Ive literally just switched from a charge 3, so I have plenty of data for the week. 

 

Moderator Edit: Clarified Subject.

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‎04-29-2019 06:57

‎04-29-2019 06:57

Hello @Anniexo thanks for joining the Fitbit Community, it's great to have you on board. 

 

I appreciate your participation in the Forums and for reporting this to us. I would also like to thank you for having tried to troubleshoot this situation before reaching us. Please note that your exercises will show up in the Today app once you have synced your Versa Lite with the Fitbit app. Now, if the Versa Lite has synced and you're still unable to see your exercises in the Today app, please take a picture of the Versa and a screenshot of the Exercise tile so we can check this further. 

 

Thanks for your patience and understanding, we'll be waiting to hear from you. 

Marco G. | Community Moderator, Fitbit

Did you find my post helpful? Vote for it or mark it as a Solution! Robot wink

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