06-24-2020 20:35
06-24-2020 20:35
I received my Versa 2 as a Christmas gift . The gift giver thought I was content and not having any issues with it and has lost track of the purchase receipt. 2 months ago my Versa 2 started acting up. The touch screen started being unresponsive at times and then went completely out. Then, it wouldn't even activate when you tapped it or even flicked my wrist. I really enjoyed it prior to it's problems so I'd like to know if there's any recourse to this situation. Exchange, repair, anything!?
06-24-2020 20:42
06-24-2020 20:42
Reach out to customer support. Their phone number is (877)623-4997 between the hours of 4am-8pm PST Mon-Fri, and 6am-5pm PST on weekends, if you're in the USA. The phone number to call from the UK is: 0800 069 8505. Operation hours: 9:00am - 6:00pm. If you're not in the USA or if you prefer an online chat or email, then click for contact options