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Can't change the settings on my Versa 3

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‎10-13-2022 07:02 - last edited on ‎12-18-2022 17:05 by Fitbit Moderator

‎10-13-2022 07:02 - last edited on ‎12-18-2022 17:05 by Fitbit Moderator

My screen doesn't stay on display and my button to swipe across for the dim doesn't swipe. I can barely read my screen, it is so dim.

 

 

Moderator Edit: Clarified subject

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‎10-13-2022 09:33 - edited ‎07-14-2023 03:39

‎10-13-2022 09:33 - edited ‎07-14-2023 03:39

Hi there, @snagg. Welcome to the Community Forums. Thanks for the details provided in your post about the issue with your Versa 3. 

As per the description of your post, it seems that you've set your Versa 3 into Sleep Mode. When the sleep mode setting is on:

  • Notifications, goal celebrations, and reminders to move are muted.
  • The screen's brightness is set to dim.
  • The Always-On Display clock face is turned off.
  • The screen stays dark when you turn your wrist.
  • The sleep mode icon illuminates in the quick settings.

To turn off Sleep Mode, please swipe right from the clock face on your watch to access the quick settings. For more information, see How do I navigate my Fitbit device?

Maria | Community Moderator, Fitbit


Was my post helpful? Give it a thumbs up to show your appreciation! Of course, if this was the answer you were looking for, don't forget to make it the Best Answer! Als...

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‎10-13-2022 09:33 - edited ‎07-14-2023 03:39

‎10-13-2022 09:33 - edited ‎07-14-2023 03:39

Hi there, @snagg. Welcome to the Community Forums. Thanks for the details provided in your post about the issue with your Versa 3. 

As per the description of your post, it seems that you've set your Versa 3 into Sleep Mode. When the sleep mode setting is on:

  • Notifications, goal celebrations, and reminders to move are muted.
  • The screen's brightness is set to dim.
  • The Always-On Display clock face is turned off.
  • The screen stays dark when you turn your wrist.
  • The sleep mode icon illuminates in the quick settings.

To turn off Sleep Mode, please swipe right from the clock face on your watch to access the quick settings. For more information, see How do I navigate my Fitbit device?

Maria | Community Moderator, Fitbit


Was my post helpful? Give it a thumbs up to show your appreciation! Of course, if this was the answer you were looking for, don't forget to make it the Best Answer! Als...
Best Answer
0 Votes