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Can't clear notifications

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‎08-04-2019 14:52 - last edited on ‎08-11-2019 18:42 by

‎08-04-2019 14:52 - last edited on ‎08-11-2019 18:42 by

I own a Versa Lite and I’m having problems clearing 3 notifications that I have. I can press clear all but when I swipe down they’re back there again. I own an iPhone XR and I was hoping someone could help me get rid of them. I only have one side button so holding down anything won’t work 

 

 

Moderator edit: subject for clarity

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‎08-11-2019 18:41

‎08-11-2019 18:41

Welcome to the Fitbit Community @Seralynn. I am sorry for the delayed response.

 

I appreciate your participation in the Forums and sharing the issue you're experiencing with not being able to delete the notifications on your watch. Thank you for your efforts to resolve the issue and for providing the additional details. I would like to confirm that we’re aware of this and we are working to identify a resolution as quickly as possible. I appreciate your understanding. 

 

I recommend restarting the watch as it should clear the notifications: How do I restart my Fitbit device?

 

I'll be around if you need further help!

Want to discuss ways to increase your activity? Visit Get Moving in the Lifestyle Discussion Forum.

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‎08-11-2019 18:41

‎08-11-2019 18:41

Welcome to the Fitbit Community @Seralynn. I am sorry for the delayed response.

 

I appreciate your participation in the Forums and sharing the issue you're experiencing with not being able to delete the notifications on your watch. Thank you for your efforts to resolve the issue and for providing the additional details. I would like to confirm that we’re aware of this and we are working to identify a resolution as quickly as possible. I appreciate your understanding. 

 

I recommend restarting the watch as it should clear the notifications: How do I restart my Fitbit device?

 

I'll be around if you need further help!

Want to discuss ways to increase your activity? Visit Get Moving in the Lifestyle Discussion Forum.

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