09-15-2018
17:32
- last edited on
09-16-2018
05:06
by
AlejandraFitbit
09-15-2018
17:32
- last edited on
09-16-2018
05:06
by
AlejandraFitbit
I am pretty close to returning this Versa due to incredible hassle with music. I am trying to download my own playlist, but there is insufficient space due to a Pandora playlist that refuses to be deleted. I keep getting the message "device storage is full." Help?
Moderator edit: subject for clarity
Best Answer
09-16-2018
05:08
- last edited on
09-10-2025
13:58
by
MarreFitbit
Community Moderator Alumni are previous members of the Moderation Team, which ensures conversations are friendly, factual, and on-topic. Moderators are here to answer questions, escalate bugs, and make sure your voice is heard by the larger Fitbit team. Learn more
09-16-2018
05:08
- last edited on
09-10-2025
13:58
by
MarreFitbit
It's great to see you around @EllenCF.
Please confirm you are doing the following to delete your playlists:
Hope to hear from you soon. ![]()
Best Answer09-16-2018 06:27
09-16-2018 06:27
Best Answer
09-19-2018
08:15
- last edited on
09-10-2025
13:56
by
MarreFitbit
Community Moderator Alumni are previous members of the Moderation Team, which ensures conversations are friendly, factual, and on-topic. Moderators are here to answer questions, escalate bugs, and make sure your voice is heard by the larger Fitbit team. Learn more
09-19-2018
08:15
- last edited on
09-10-2025
13:56
by
MarreFitbit
Thanks for the update @EllenCF.
Have you tried to restart your watch? If you haven't, I recommend trying this by doing the following:
After the restart process, try the steps provided previously again.
Keep me posted. ![]()
Best Answer01-19-2019 11:31
01-19-2019 11:31
I'm having the same issues with the Versa I bought for my wife. I really regret buying this device. I can't transfer my personal music because the device won't work with Windows 10 and the Pandora features aren't working either.
Best Answer05-01-2019 05:49
05-01-2019 05:49
If you go reinstall Pandora, click on the elipses and then "unlink pandora account", then it will remove the stations, then you can remove the Pandora app again. I had the same issue and it was driving me mad!
05-04-2019 07:51
05-04-2019 07:51
Nearly but thank you! (I did what you said but still showed half if my Fitbit Versa storage used up from Pandora music. After resetting Fitbit Versa, following previous comment instructions, I checked Fitbit app and storage used by Pandora was cleared out.) THANK YOU! 😁
01-22-2020 11:10
01-22-2020 11:10
I tried resetting my versa 2 watch. I also disconnected the pandora appt off my fitbit app. I cannot delete any playlist. Non of the tips you gave worked for me. My iPhone is also up to date. I do not understand what the problem is.
Best Answer