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Can’t get text notifications

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‎07-10-2019 12:22 - last edited on ‎07-12-2019 15:17 by

‎07-10-2019 12:22 - last edited on ‎07-12-2019 15:17 by

I have a new Fitbit Versa Lite.

 

However, I am struggling to get the text notifications through on my watch. I have tried everything, but still nothing. Can anyone help?!!

 

 

Moderator edit: subject for clarity

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‎07-12-2019 15:16 - edited ‎07-12-2019 15:17

‎07-12-2019 15:16 - edited ‎07-12-2019 15:17

Welcome to the Fitbit Community @SunsetRunner. I am sorry for the delayed response. 

 

Congratulations on your new Fitbit Versa Lite! Thank you for sharing the difficulty you're experiencing with receiving text notifications. I appreciate your troubleshooting efforts. Usually a missing requirement is the cause and I recommend confirming the steps to set up notifications in this help article: How do I get notifications from my phone on my Fitbit device? Please confirm the complete troubleshooting steps if the issue persists. 

 

If you continue experiencing difficulty, please let me know if you receive other notifications and provide the model of your phone. 

 

I'll be around if you need further assistance. 

Want to discuss ways to increase your activity? Visit Get Moving in the Lifestyle Discussion Forum.

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