Can't install clock faces on my Versa

[nilesaj09]

When I try to update my watch face 8 am told I need to update. I have restarted my phone and Fitbit versa but it will not show me the pink update button. Any ideas?

thanks 

Moderator Edit: Clarified subject

[MarreFitbit]

Hi there @nilesaj09, welcome to the Community Forums. 

Have you just paired your Versa? If you have, please note your watch may appear up to date but it needs another update. The latest update isn't available until up to 48 hours after setup. For more information, see How do I update my Fitbit device? 

Keep me posted if after the 48 hours you're still not receiving the most recent update for your Versa.

[nilesaj09]

Thank you for replying. This is an older fit bit that I just started using again. I have uninstalled then reinstalled and it is still not allowing me to update. The button isn’t even there. It has now been 48 hours maybe a tad longer. I would like a inter the SpO2 face but it is not allowing me due to this update. 
many ideas would be great 

thanks 

[MarreFitbit]

@nilesaj09 I appreciate you had followed the tips and recommendations provided above. I've created a support case on your behalf - you should receive an email from Customer Support at the email you used to register with the Community forums. Note that we may take a bit long to get back to you since due to recent events affecting our operations, support options are limited and wait times are longer than usual.