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Can’t load certain clock faces due to needing update

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‎12-26-2019 15:28

‎12-26-2019 15:28

Certain faces give me an error message that states I need to update my versa everytime I check for updates it says I am on newest one but my husbands versa says he has a different firmware then me he has tried everything mine is 32. Something and his is 72. Something please help

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‎12-27-2019 06:42

‎12-27-2019 06:42

Hello and welcome to the Fitbit Community @Cindy1107 

I understand you have questions about your Versa firmware being different then your husband’s. Please look here: https://community.fitbit.com/t5/Versa-Smartwatches/Fitbit-OS-4-1-Firmware-Release-70-7-14/m-p/393190...

It states “This is a progressive rollout which means everyone will receive it at different stages until it has been completely released to all users.” It could mean that you just haven’t gotten the update yet.

I’m moving your post to the Versa Smartwatches Forum here: https://community.fitbit.com/t5/Versa-Smartwatches/bd-p/versa

I think your post will be better suited there and give your question more exposure to Versa users who can assist you better. 
😃

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