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Can't log into Spotify

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‎12-29-2019 22:07 - last edited on ‎01-12-2020 08:46 by Fitbit Moderator

‎12-29-2019 22:07 - last edited on ‎01-12-2020 08:46 by Fitbit Moderator

Hi,

I am trying to login into my Spotify premium account from fitbit app, even though my credentials are correct it says incorrect. I also tried using option Login with Phone Number it shows an error "Oops! Something wrong. Please try again later.

Please do provide me the solution 

 

 

Moderator edit: updated subject for clarity

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‎01-12-2020 08:48 - edited ‎10-08-2024 08:00

‎01-12-2020 08:48 - edited ‎10-08-2024 08:00

Hi there @pallaanjibabu, welcome to the Community Forums. I'm sorry for the late response. Thanks for the details provided and for trying to fix the issue prior to contacting us. 

In order to log into your Spotify account, on the screen where Spotify is asking for you to give permission to Fitbit to connect, there is a link to see what apps already have access to Spotify.  So, click on it, then delete Fitbit from the list. The, back out to the Fitbit app and selected Log In to my Spotify account. It should connected correctly after those steps. 

Give this a go and let me know the outcome. 

Maria | Community Moderator, Fitbit


Was my post helpful? Give it a thumbs up to show your appreciation! Of course, if this was the answer you were looking for, don't forget to make it the Best Answer! Als...

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‎01-12-2020 08:48 - edited ‎10-08-2024 08:00

‎01-12-2020 08:48 - edited ‎10-08-2024 08:00

Hi there @pallaanjibabu, welcome to the Community Forums. I'm sorry for the late response. Thanks for the details provided and for trying to fix the issue prior to contacting us. 

In order to log into your Spotify account, on the screen where Spotify is asking for you to give permission to Fitbit to connect, there is a link to see what apps already have access to Spotify.  So, click on it, then delete Fitbit from the list. The, back out to the Fitbit app and selected Log In to my Spotify account. It should connected correctly after those steps. 

Give this a go and let me know the outcome. 

Maria | Community Moderator, Fitbit


Was my post helpful? Give it a thumbs up to show your appreciation! Of course, if this was the answer you were looking for, don't forget to make it the Best Answer! Als...
Best Answer
0 Votes