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Can't remove clock faces from my Versa 2

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Uninstalling a clock face from the app works fine, but it remains on the watch. Does anyone have a working solution to this problem?

 

 

Moderator Edit: Clarified subject

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Hi there @robw92, welcome to the Community Forums. I'll be glad to help you to remove your clock faces from your Versa 2. 

As a first step, I'd recommend to restart your Versa 2 if you've just removed a clock face from the Fitbit app. To do so, see: How do I restart my Fitbit device?

To see your saved clock faces in the Fitbit app, tap the Today tab > your profile picture > your device image > Clock Faces. You see your saved clock faces in My Clock Faces

  • To remove a clock face, tap the clock face > Remove Clock Face.

Note that many clock faces also require access to certain stats or other information. Note that turning off any of these permissions might cause the clock face to stop functioning. To adjust what a clock face has access to, tap the installed clock face > See all details > Permissions.

For more information, see: How do I change the clock face on my Fitbit device? 

Hope this helps, let me know if you need further assistance. 

Maria | Community Moderator, Fitbit


Was my post helpful? Give it a thumbs up to show your appreciation! Of course, if this was the answer you were looking for, don't forget to make it the Best Answer! Als...

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Hi there @robw92, welcome to the Community Forums. I'll be glad to help you to remove your clock faces from your Versa 2. 

As a first step, I'd recommend to restart your Versa 2 if you've just removed a clock face from the Fitbit app. To do so, see: How do I restart my Fitbit device?

To see your saved clock faces in the Fitbit app, tap the Today tab > your profile picture > your device image > Clock Faces. You see your saved clock faces in My Clock Faces

  • To remove a clock face, tap the clock face > Remove Clock Face.

Note that many clock faces also require access to certain stats or other information. Note that turning off any of these permissions might cause the clock face to stop functioning. To adjust what a clock face has access to, tap the installed clock face > See all details > Permissions.

For more information, see: How do I change the clock face on my Fitbit device? 

Hope this helps, let me know if you need further assistance. 

Maria | Community Moderator, Fitbit


Was my post helpful? Give it a thumbs up to show your appreciation! Of course, if this was the answer you were looking for, don't forget to make it the Best Answer! Als...

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