help menu

Join us on the Community Forums!

  • Community Guidelines

    The Fitbit Community is a gathering place for real people who wish to exchange ideas, solutions, tips, techniques, and insight about the Fitbit products and services they love. By joining our Community, you agree to uphold these guidelines, so please take a moment to look them over.

  • Learn the Basics

    Check out our Frequently Asked Questions page for information on Community features, and tips to make the most of your time here.

  • Join the Community!

    Join an existing conversation, or start a new thread to ask your question. Creating your account is completely free, and takes about a minute.

Not finding your answer on the Community Forums?

Cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Can't setup my Versa

Replies are disabled for this topic. Start a new one or visit our Help Center.

‎08-16-2018 21:04 - last edited on ‎08-17-2018 07:23 by Moderator Alum

‎08-16-2018 21:04 - last edited on ‎08-17-2018 07:23 by Moderator Alum

Hi, Versa unable to setup, so slow says about 30 mins on 5 percent on steps 2. For ever more like hours, Windows 10. Already have app installed. Tried remove and back .Why is this so slow? My Alta was not like this. Any ideas, am I doing something wrong?

 

 

Moderator edit: subject for clarity

Best Answer
0 Votes
1 REPLY 1

‎08-17-2018 07:24

‎08-17-2018 07:24

It's great to see you around @petalrose.

 

Thanks for troubleshooting this by yourself. I would like to know if you keep having issues pairing your watch? If you do, I recommend taking a look at the help article Why can't I set up my Fitbit device? and follow the instructions provide there.

 

Let me know how it goes. Robot Happy

Alejandra | Community Moderator, Fitbit

If you like something I recommended, I encourage you to mark that reply as "Best Answer". 🙂

Best Answer
0 Votes