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Can't update Versa Lite

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‎02-28-2020 14:47 - last edited on ‎03-01-2020 13:13 by

‎02-28-2020 14:47 - last edited on ‎03-01-2020 13:13 by

My Fitbit app keeps saying my Fitbit versa needs an update before I can use it but when I try to update it it starts but doesn’t finish the update. It’s stays at the same spot for hours. 

 

 

Moderator edit: subject for clarity

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‎03-01-2020 13:12

‎03-01-2020 13:12

Welcome to the Fitbit Community, @Daviser. I am sorry for the delayed response.

 

I appreciate your participation in the Forums and sharing the details of the issue you're experiencing with updating your Versa Lite. Upon checking with our Support team, I was told that you have already contacted them and that they were able to help you. Thank you for your time and efforts.


Let me know if you have any questions.

Want to discuss ways to increase your activity? Visit Get Moving in the Lifestyle Discussion Forum.

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